Efficient and Responsible Delivery

At La Donna, we are committed to providing a seamless shopping experience from order placement to delivery. We also recognize the importance of environmental responsibility and proper disposal practices. Please review our delivery and disposal policies below.

Delivery Policy

Order Processing and Dispatch Time

• Order Processing: Once you place an order on our website, our team will begin processing it immediately. This includes order verification, quality checks, and packaging.
• Dispatch Time: Orders are typically dispatched within 2 days of order placement. You will receive a confirmation email with tracking information once your order has been dispatched.

Delivery Times by Region

• Bulgaria, Romania, and Greece: Delivery typically takes 3 to 5 days after dispatch.
• Other EU Countries: Delivery typically takes 7 to 10 days after dispatch.

Shipping Costs

• Shipping costs are calculated based on the weight and destination of your order and will be displayed at checkout. We occasionally offer free shipping promotions, which will be clearly indicated on our website.

Tracking Your Order

• We understand that tracking your order is important to you, and we want to make sure you have all the information you need. That’s why we provide a tracking number for all orders as soon as they are shipped. This tracking number is sent to the email address provided during checkout.
• All orders are shipped within 2 working days from the date of purchase. Once your order has been shipped, you will receive an email with your tracking number and a link to track your package.
• You can also log into your account on our website to view your order status and tracking information.