If the product you purchased does not meet your expectations, you can return it within 14 days and receive your money within the following 14 business days.

 RETURN AND EXCHANGE ADDRESS 

Office of Econt - Bulgaria, Peshtera, Georgi Kyoseivanov St. №52 (next to Billa store)

 RETURN OPTIONS 

1. Fill in the online form below

2. Fill out and print the return form

 IMPORTANT!!! 

• If the product has a manufacturing defect, its value will be refunded to the customer.
• If the purchased product does not match your size or does not satisfy you, the transportation costs will be paid by the customer.
• Items from the fetish lingerie sector are not subject to return.

The items must be in good commercial condition:

• They must not have been worn, washed, ironed, stained, or have an unpleasant odor, and must have the original packaging and label.

Returns made in a manner different from the above instructions will NOT BE ACCEPTED. 

You will receive the value of the returned items in the bank account you provided within 14 business days. The initial date is considered from the moment of receiving the package.